I discovered, through a ‘tweet’ (in twitter) the article “10 things that define a true professional”, published by TechRepublic in july, 2010: http://whitepapers.zdnet.com/thankyou.aspx?&promo=508&tag=nl.e508&docid=1913029&view=1913029&load=1&load=1&authId=vs3wvarahW+g7JcRW1osaIreXlmBOKGSXaUhg9ytHJjPEFEE0xovTMK300PwG+GH
Author (Alan Norton) identifies 10 atributes/actitudes that a good professional should have:
- Put customer satisfaction first
- Make expertise your specialty
- Do more than expected
- Do what you say and what you can do
- Communicate effectively
- Follow exceptional guiding principles
- Praise your peers not yourself
- Share your knowledge
- Say thank you
- Keep a smile on your face and the right attitude in your heart
I’m sure you will enjoy its reading.
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